If the Cashback collected reaches the payout threshold of EUR 5 but you have failed to enter the correct bank details it will expire after 6 months. If you fail to reach the payout threshold of EUR 5, the collected Cashback will expire after 3 years.
Start by checking whether you have entered your bank details correctly under "My Settings" in your profile.We need the name of the bank, the account holder, IBAN and BIC.If your bank details are correct but you still haven't received your payment, contact your Service Team.
You can shop using your Cashback Card in store at a Loyalty Merchant or at one of our Online Loyalty Merchants to secure your shopping benefits. A list of Loyalty Merchants and the shopping benefits available can be found using our Search function.
As a Member of Cashback World, you will receive up to 5% of your total purchase amount in the form of Cashback for every purchase you make at a Loyalty Merchant. This Cashback is added to "My Benefits" in your profile on the Cashback World website, where you can check it at any time. Once you have collected at least EUR 5 of Cashback from your personal purchases and filled out your bank account data under "My Settings", the amount will be transferred to your private bank account.
As a Cashback World Member, you receive shopping benefits in the form of Cashback and Shopping Points for every purchase you make at a Loyalty Merchant.For further information about our shopping benefits, please see the FAQ section on Cashback and Shopping Points.