The myWorld eVoucher is a digital voucher which you can purchase as a Member of the Cashback World using the Cashback App . Using the myWorld eVoucher, you have the opportunity to pay for orders for eVouchers as well as for Cashback World Loyalty Merchant Vouchers quickly and easily. You will receive your Cashback and Shopping Points if you redeem your myWorld eVoucher for an order of eVouchers or a Loyalty Merchant's vouchers.

As a Member of the Cashback World, you can acquire a myWorld eVoucher via the Cashback App. To purchase it there, simply click on the eVoucher symbol in the top right-hand corner. Select the myWorld eVoucher from the list of available eVouchers and enter the order total as well as the payment method. Complete the purchase by clicking on the button marked "Place order".

The payment methods available vary according to country. You can pay using credit or debit card.

You can redeem your myWorld eVoucher on the Cashback App and on cashbackworld.com for the purchase of eVouchers from different companies or for Cashback World Loyalty Merchant Vouchers. The myWorld eVoucher is available to you during the purchase process as a payment method.

Yes, you can redeem your myWorld eVoucher for eVoucher and Cashback World Loyalty Merchant Vouchers in other countries. If you would like to find out which eVouchers and vouchers are available in a specific country, use the search settings in the Cashback App search function. There, you can select the desired country as well as the desired shopping type and place your order. Please note: If you redeem your myWorld eVoucher for an order in a different currency, the daily exchange rate will be applied for the currency conversion.

Your myWorld eVoucher's expiry date complies with the legal requirements of the country in which you are registered as a Member. If you have questions regarding the expiry date of your myWorld eVoucher, please send an email to the Cashback World Service Team.

You can find your purchased myWorld eVoucher both on the Cashback App and in your profile on cashbackworld.com.

You can browse your purchased myWorld eVoucher on the Cashback App, if you select "My eVouchers and Deals" in the menu and then select the tile "My myWorld eVouchers".

Your myWorld eVoucher can be found in your profile on cashbackworld.com in the "My Vouchers" section by clicking on the tile „My myWorld eVoucher".

Yes, you can cancel the purchase of a myWorld eVoucher within fourteen days of placing the order using the Withdrawal form or by sending an email to the Cashback World Service Team as long as you have not yet redeemed the voucher. If you revoke a purchase via email, then please enter your full name, your Member ID, the purchase date, the purchase sum and the order number, which can be found on cashbackworld.com in "My Purchases" in the area entitled „Invoices/Order Confirmations“. The invoice total for the revoked order will be returned to you using the original payment method.

You can view the remaining credit on your myWorld eVoucher using the Cashback App, if you select "My eVouchers & Deals" in the menu and then the tile "My myWorld eVouchers".

You can view the remaining credit on your myWorld eVoucher in your profile on cashbackworld.com in "My Vouchers" using the tile „My myWorld eVoucher“.

Yes, your right to revocation is exactly the same, no matter whether you have made a purchase using exclusively your myWorld eVoucher or both myWorld eVoucher and another payment method.

You can cancel your purchase within fourteen days of paying the order either using the Withdrawal form or by sending an email to the Cashback World Service Team. If you cancel a purchase via email, then please provide your full name, your Member ID, the purchase date, the purchase sum and the order number, which can be found on cashbackworld.com in "My Purchases" in the area entitled „My Orders“.

If you have paid for the entire order using your myWorld eVoucher, the cost of the revoked order will be returned to your myWorld eVoucher.

If you have purchased something using a combination of myWorld eVoucher and another payment method, you will first receive the reimbursement of the payment made using the myWorld eVoucher and then the remaining sum will be reimbursed to you using another payment method.

The following restrictions are valid for the order total of a myWorld eVoucher:

• Minimum: AED 50
• Maximum: AED 2500

You can choose the desired order value as long as it is higher than the minimum order value and lower than the maximum order value.

Please send an email to the Cashback World Service Team and enter your Member ID as well as, if available, the order number, which you can find on cashbackworld.com in the "My Purchases" section under the tab „Invoices/Order Confirmations“.

There can be many and various reasons for why the credit card payment has failed - some of them specific to the customer. Send an email to the Cashback World Service Team. In order to be able to get to the bottom of your problem, the Service Team requires your Member IDs as well as the last four figures of the credit card which was used for the order.